Shipping Policy

🚚 Shipping Policy

Bringing timeless tradition to your doorstep, safely and swiftly.

At Kalasa Decor, we’re committed to delivering our handcrafted treasures with the utmost care, speed, and transparency. Please read through our shipping guidelines below:

1️⃣ Delivery Timeline

  • Orders are dispatched within 2–4 working days after confirmation.
  • Delivery typically takes 5–8 working days across India, depending on the destination.
  • A tracking link will be shared via email/WhatsApp once your order is shipped.

📌 Note: Delivery timelines may be impacted during festivals, sale periods, or unforeseen events such as weather disruptions, strikes, etc.

2️⃣ Shipping Charges

  • A standard shipping fee may apply and will be clearly displayed at checkout.
  • Occasionally, we may run free shipping offers, which will be updated on the website and social platforms.

3️⃣ Order Tracking

Once dispatched, tracking details will be shared with you via your registered email or WhatsApp.
Didn’t receive it within 48 hours of ordering? Kindly contact us:

📧 Email: kalasa.decor@gmail.com

4️⃣ Delivery Locations

We proudly deliver across India.
In the rare case that your area is non-serviceable by our delivery partners, we’ll notify you and initiate a full refund.

5️⃣ Damaged or Delayed Packages

If your package arrives damaged, tampered with, or is significantly delayed, please reach out to us within 24 hours of delivery.
Include your order number and any photos/videos (if applicable) so we can resolve the issue promptly.

📧 Email: kalasa.decor@gmail.com

6️⃣ Change of Delivery Address

Address changes are allowed only before dispatch.
To request a change:

Once shipped, we unfortunately cannot redirect the parcel.

7️⃣ Need Help?

We’re always here to assist you!

📧 Email: kalasa.decor@gmail.com